Shipping policy
Order Processing Time All orders are processed within 1–2 business days after confirmation. Orders are not shipped on Sundays or public holidays.
Shipping Time
- Standard Delivery: 3–7 business days across India
- Delivery timelines may vary depending on your location
Shipping Charges
- Free shipping on orders above ₹499
- A flat shipping fee of ₹50 applies to orders below ₹499
Bulk & Hotel/Resort Orders Orders placed for bulk, hotel, or resort linen requirements may have different processing and delivery timelines due to order volume and custom freight arrangements. Estimated timelines will be communicated separately at the time of order confirmation for such purchases.
Cash on Delivery (COD)
- COD is available on eligible orders across selected locations in India
- A small COD convenience fee may be applicable
- Please ensure someone is available at the delivery address to receive and pay for the order
- In case of repeated failed COD orders, MilleCart reserves the right to restrict COD services for that customer
Order Tracking Once your order is shipped, you will receive a tracking ID via email/SMS to monitor your shipment in real-time.
Delivery Delays While we aim to deliver within the estimated time, delays may occur due to unforeseen circumstances such as weather conditions, logistics issues, or high demand.
Incorrect Address / Failed Delivery Please ensure your shipping details are accurate. MilleCart is not responsible for delays or losses due to incorrect address details. Re-shipping charges may apply.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 48 hours at support@millecart.com with your order details and photos (if applicable).
If you have any questions regarding shipping, feel free to contact us at support@millecart.com.
Warm regards, Team MilleCart